We understand how important it is for you to stay on top of your finances. That is why we have created our billing department to assist you with all questions and concerns. If you have any questions regarding your bill please do not hesitate to contact us. We are available by email 24 hours a day or by simply calling us. Listed below are a few answers to common questions from our customers.
Payment Methods For Delivery- We have many options for you to pay your bill! You can use your Master Card, Visa, ATM Debt Card with the Visa Logo, Money Order and Cash. Your billing address must match your credit card statement. We will preauthorize your card at the time you place your order. We will charge your credit card after your juice is sent out for delivery. You must have valid identification when the driver arrives, which must match the credit card you are using. Please remember if you need to cancel your order you must cancel within 5 minutes of placing the order or your card will be charged a cancellation fee of $7. Our juice is made when you order it. We have a minimum order of $50. There are no refunds once juice has been delivered unless there was a mistake on our behave. Be sure to read our terms of service.
Payment Methods For Subscriptions- If you are on a subscription plan, we will authorize your credit card after your personal juice representative contacts you. For your convenience we will keep your card on file and automatically bill you weekly, biweekly or monthly, depending on your plan. If you need to discontinue service with us, we will finalize your bill and collect any balances due. Remember if you need to cancel you must cancel prior to your next billing cycle. Fresh Juice Delivery.com will not be obligated to send you any renewal or advance billing notices or confirmations that your credit card has been charged. You must call us to cancel your subscription. For more information on how to Cancel Click Here. Your account will be reimbursed for bottle deposits after they have been returned to us. Let us know if you would like to purchase our bottles.Please do NOT Send Cash through the mail. Be sure to read our terms of service.